Palmers Lodge Swiss Cottage

Great old style house, curtains on beds, carpet in the room. I must say shower rooms were there best among all other hostels I stayed in UK. Spacious, enough hooks to hang things, water temperature was good too. Also good shared space where you can work or relax. When I checked out I couldn’t use lockers for my suitcase as they all were occupied. But the staff kindly helped me to keep it behind their counter.

Very clean and felt secure. The provision of curtains on the bunks is excellent - not all hostels have them. Despite being in a big dorm it felt quite cosy and you had some privacy. The communal areas are clean and nice to be in. The staff a friendly and helpful. It is not a party hostel which worked for me as I wanted quiet.

Outstanding Experience all round; it's like an old-school reunion but with only your best mates - the entire Staff/Team are truly the BEST in London; hands-down a Master-Class in customer service. I daresay they'd give the Four Seasons a run for their money despite it being labelled a 'hostel'. Everything about Palmer's is spot-on - the Location, Staff, Ambience etc.etc. Where else in London can you get a £7.00 breakfast buffet with freshly baked croissants (daily), free Tea (all day) plus an on-site bar to boot?! Kudos ladies and gentlemen - If I could spend both Christmas and New Years with you I wouldn't hesitate; I'm in Love!

Dorms were very spacious with plentiful storage space for each person under the bunk bed.. At night the curtains provided good privacy. The room was very warm at night which was lovely and the beds were extremely comfy and spacious. Rooms were cleaned daily while I was out, so it was always on good condition. And the radiator let me dry my towel throughout the day. Locked myself out of my room once and the staff were very helpful. Spacious bathrooms shower stalls had lovely warm water at good pressure with easy to use knobs for cold and hot, so I didn't get sprayed with freezing or hot water. They were also cleaned daily. Breakfast consisted of different pastries and bread and unlimited hot and cold drinks. With very helpful and friendly staff to guide you if you are confused. Laundry room where you can use am iron for free or wash your clothes, I'm not sure of the washer and dryer cost.They looked like university launderettes size wise. My roommates were very kind and everyone respected each others space. The bedrooms were quiet mostly, as it's where people were resting. Location is very close to 2 underground stations within walking distance and surrounded by many places to eat. Also, very decent price for a week stay. People also turned up on the day without a booking and were able to check in no issue, which was good to see.

It's in a lovely location, close to shops, the underground and bus stops, making it easy to reach central London. The area also felt quite safe even for walking alone at night. The staff is super lovely and are happy to answer any questions you have. I was shocked at how spacious the room was. With 12 beds I was expecting to be in a crammed space but everyone had loads of space to walk around and use their storage drawers. The curtains on the beds were great for privacy and it felt like you were in a little cubicle of your own. The bed was also really comfortable (better than my own bed tbh) and I'm so grateful we had two massive fans in the room because the building is quite warm and the bedrooms are no exception. Had no issues with noise, everyone was quite respectful of the quiet times and you were able to sleep in peace. Breakfast was delicious. I'm not a breakfast type of person but every morning I looked forward to it as soon as I woke up.